You have 14 days from receiving your order to return it — no questions asked. This is your legal right as an EU consumer.

1. Email us at info@3martgiftshop.com with your order number
2. We'll send you return instructions
3. Pack the item in its original packaging
4. Ship it back with the courier of your choice

We accept returns if:

• The item is in original condition and unused
• Tags are intact
• Original packaging is preserved

Return shipping costs are covered by the customer, unless the item is defective or we made a mistake.

After receiving and inspecting the returned item, we'll refund you within 14 days.

Defective product or our mistake? We cover return shipping and offer a replacement or full refund.